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	<title>Comments on: What Are Customers Saying About You On The Blogosphere?</title>
	<link>http://www.neilshearing.com/2008/05/14/what-are-customers-saying-about-you-on-the-blogosphere/</link>
	<description>Neil Shearing's latest up-to-the-minute tips and secrets!</description>
	<pubDate>Sat, 22 Nov 2008 07:39:10 +0000</pubDate>
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		<title>by: Stephen Mahaney</title>
		<link>http://www.neilshearing.com/2008/05/14/what-are-customers-saying-about-you-on-the-blogosphere/#comment-136356</link>
		<pubDate>Wed, 14 May 2008 18:27:46 +0000</pubDate>
		<guid>http://www.neilshearing.com/2008/05/14/what-are-customers-saying-about-you-on-the-blogosphere/#comment-136356</guid>
					<description>Hi Neil - Thanks to both you and Alex for providing the impetus for us to update our unsubscribe mechanism. I am also honored to be included in your 'top ten' list. You and I go back about a decade now. My, how internet time flies! ...especially when we're having fun, eh? ;-)</description>
		<content:encoded><![CDATA[<p>Hi Neil - Thanks to both you and Alex for providing the impetus for us to update our unsubscribe mechanism. I am also honored to be included in your &#8216;top ten&#8217; list. You and I go back about a decade now. My, how internet time flies! &#8230;especially when we&#8217;re having fun, eh? <img src='http://www.neilshearing.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' />
</p>
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		<title>by: Neil_Shearing</title>
		<link>http://www.neilshearing.com/2008/05/14/what-are-customers-saying-about-you-on-the-blogosphere/#comment-136330</link>
		<pubDate>Wed, 14 May 2008 09:35:42 +0000</pubDate>
		<guid>http://www.neilshearing.com/2008/05/14/what-are-customers-saying-about-you-on-the-blogosphere/#comment-136330</guid>
					<description>Hi Alex,

It had the desired result... action by the company to resolve the issue. :-)

BTW, is &quot;mildly vitriolic&quot; an oxymoron? :-)

Neil.</description>
		<content:encoded><![CDATA[<p>Hi Alex,</p>
<p>It had the desired result&#8230; action by the company to resolve the issue. <img src='http://www.neilshearing.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>BTW, is &#8220;mildly vitriolic&#8221; an oxymoron? <img src='http://www.neilshearing.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>Neil.
</p>
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		<title>by: Alex Poole</title>
		<link>http://www.neilshearing.com/2008/05/14/what-are-customers-saying-about-you-on-the-blogosphere/#comment-136328</link>
		<pubDate>Wed, 14 May 2008 09:30:57 +0000</pubDate>
		<guid>http://www.neilshearing.com/2008/05/14/what-are-customers-saying-about-you-on-the-blogosphere/#comment-136328</guid>
					<description>Thanks for mentioning this Neil.

I'd add that its also rather sobering to be reminded that we don't operate in a vacuum, and that what we blog about becomes immediate public property!

Whilst in this case I think my moan was justified, my tone was still mildly vitriolic, for which I'm now frankly a little embarassed.

Let this be a warning to those that rant indiscriminately online. I'm sure none of them are your customers or readers ;)</description>
		<content:encoded><![CDATA[<p>Thanks for mentioning this Neil.</p>
<p>I&#8217;d add that its also rather sobering to be reminded that we don&#8217;t operate in a vacuum, and that what we blog about becomes immediate public property!</p>
<p>Whilst in this case I think my moan was justified, my tone was still mildly vitriolic, for which I&#8217;m now frankly a little embarassed.</p>
<p>Let this be a warning to those that rant indiscriminately online. I&#8217;m sure none of them are your customers or readers <img src='http://www.neilshearing.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />
</p>
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